On the behalf of Debt Collection Agency EAD (the Company), for us, personally, your personal data protection as well as its transparency are at a great importance. We strictly adhere to the applicable data protection provisions in terms of each data processing operation.

Pursuant to the requirements of the General Data Protection Regulation 679/2016 (“GDPR”), having its effect since May 25, 2018, we would like to provide you with information about the type of personal data, being processed by the Company.

You can find information about the categories of personal data we process, the purposes and reasons for such processing, as well as other useful information, related to the processing of your personal data in the documents posted below:


Pursuant to General Data Protection Regulation, you have the right to access your personal data; the right to ask for the correction or deletion of the same ones, when the legal deadlines for their storage had expired; the right to require a limit processing in case of data error; the right to object to the processing in case you are automatically taken on a profiling basis. Those rights may be exercised by:

  1. submitting a written application to the Company electronically, through the platform at
  2. submitting a written application to the Company electronically by e-mail to:
  3. submitting a written application to the Company personally at or by regular mail to: 25 D-r Petar Dertliev Blvd., 1335 Sofia, Bulgaria

In connection with exercising your rights, you could also contact the Data Protection Officer at:

In case you do not exercise your rights through the platform under p.1, please, use the following application form: Download Link

Via using the application form, it shall allow us to review your application much more quickly and effectively.