FOR 14 YEARS WE HAVE BEEN A LEADING AND TRUSTED PARTNER WHO ACTIVELY RESHAPES THE DEBT MANAGEMENT SECTOR

Success requires trust

About us


Debt Collection Agency EAD (DCA) is a dynamically growing company with extensive experience in the purchase and management of non-performing loans in Bulgaria.
The company is registered as a financial institution with the Bulgarian National Bank and is a member of the Receivables Management Association.
In its activities DCA applies all legal requirements and observes high standards and ethical norms. We aim to be synonymous with professionalism, trust, responsibility, balance and solution.

Agility


We strive to gain new knowledge and grow. We develop constantly, adapt fast and effectively to the changing surroundings and the needs of our partners. We focus on solutions, not problems.

Integrity


We adhere to the highest ethical norms and aim to do the right thing in all situations. We stand up for what we believe is right and speak out when we see violations. We are honest, accountable and dedicated even when faced with challenges. Integrity is the foundation on which we build trust with partners and clients.

Diversity


We believe that differences, inclusion, and diversity in terms of culture and work environment are assets. We value and respect people with different backgrounds and experience. We create a company culture where everyone is welcome.

Excellence


We always do our best and encourage our colleagues to do the same. We manage change and challenge ourselves constantly in search of the best solutions. Technology and digitalization are our priority, we aim to increase efficiency and promote innovation.

Responsibility


We are committed to society. We follow the rules. We are responsible for our actions.

MILESTONES

2010

Establishment of Debt Collection Agency EAD (DCA) in Bulgaria

2011

Listed as a financial institution in the register of BNB

2013

Establishment of Debt Collection Agency Srl (DCA) in Romania

2016

Norwegian B2Holding acquires DCA Bulgaria and DCA Romania

2017

DCA becomes market leader (in terms of assets) among the debt purchasing companies

2018

DCA doubles its assets and asserts its leading position on the debt purchasing market

2019

Building a self-service platform for clients with payment functionality

2020

Integrating chat functionalities, rescheduling applications through the online platform for people affected by COVID-19, online request for certificates for current debt and repaid debt

2021

Continuing on with the automation of internal processes by integrating new robots

2022

Implementation of a proprietary specialized software for debt processing and management

2023

DCA Management AD is the new owner of DCA

14 years of experience
580 thousand debts
1.81 billion BGN portfolio
178 employees