FOR 13 YEARS WE HAVE BEEN A LEADING AND TRUSTED PARTNER WHO ACTIVELY RESHAPES THE DEBT MANAGEMENT SECTOR

Success requires trust

About us


Debt Collection Agency EAD (DCA) is a dynamically growing company with extensive experience in the purchase and management of non-performing loans in Bulgaria.
The company is registered as a financial institution with the Bulgarian National Bank and is a member of the Receivables Management Association.
In its activities DCA applies all legal requirements and observes high standards and ethical norms. We aim to be synonymous with professionalism, trust, responsibility, balance and solution.

Agility


We strive to gain new knowledge and grow. We develop constantly, adapt fast and effectively to the changing surroundings and the needs of our partners. We focus on solutions, not problems.

Integrity


We adhere to the highest ethical norms and aim to do the right thing in all situations. We stand up for what we believe is right and speak out when we see violations. We are honest, accountable and dedicated even when faced with challenges. Integrity is the foundation on which we build trust with partners and clients.

Diversity


We believe that differences, inclusion, and diversity in terms of culture and work environment are assets. We value and respect people with different backgrounds and experience. We create a company culture where everyone is welcome.

Excellence


We always do our best and encourage our colleagues to do the same. We manage change and challenge ourselves constantly in search of the best solutions. Technology and digitalization are our priority, we aim to increase efficiency and promote innovation.

Responsibility


We are committed to society. We follow the rules. We are responsible for our actions.

MILESTONES

2010

Establishment of Debt Collection Agency EAD (DCA) in Bulgaria

2011

Listed as a financial institution in the register of BNB

2013

Establishment of Debt Collection Agency Srl (DCA) in Romania

2016

Norwegian B2Holding acquires DCA Bulgaria and DCA Romania

2017

DCA becomes market leader (in terms of assets) among the debt purchasing companies

2018

DCA doubles its assets and asserts its leading position on the debt purchasing market

2019

Building a self-service platform for clients with payment functionality

2020

Integrating chat functionalities, rescheduling applications through the online platform for people affected by COVID-19, online request for certificates for current debt and repaid debt

2021

Automation of internal processes, integration of the first robot

2023

DCA Management AD is the new owner of DCA

BOARD OF DIRECTORS

Yulia Yurgakieva

CEO and Member of the Board of Directors

Joined the company in 2013 as Head of “Legal collection” department and developed it to a division of nearly 100 employees. Over the years, Yulia has taken an active part in the management of legal collection processes in the subsidiary of DCA in Romania. Afterwards she held the position Director of “Corporate and Secured Claims” division. Yulia is a law graduate from Sofia University “St. Kliment Ohridski”.

Dimitar Bonchev

Chairman of the Board of Directors

Dimitar Bonchev has been a member of the Board of Directors in Debt Collection Agency EAD (DCA) since August 2023. He has over 18 years of experience in receivables management, 15 of which in various management positions in leading companies in the sector, including Deputy CEO and CEO in DCA in the period 2019 – 2021. In the company he joined in 2013 and was part of its transformation that preceded the successful acquisition by Norway’s B2Holding in 2016. He has a degree in financial management and marketing.

Diyan Asenov

Deputy Chairman of the Board of Directors

Works in the sector for legal and amicable debt collection since 2010. With organizational skills and solid financial knowledge only for 2 years becomes Chief Operating Officer in one of the leading debt management companies on the Bulgarian market. Mr. Asenov graduated International economic relations from Varna Free University “Chernorizets Hrabar”. Holds master’s degree in Financial and Banking Management and Marketing.

13 years of experience
525 thousand debts
1.63 billion BGN portfolio
179 employees