Debt Collection Agency EAD (DCA) and DCA Management EAD have successfully obtained a license from the Bulgarian National Bank (BNB) to operate as loan servicers. The license is in accordance with the requirements of the Law on Loan Servicers and Loan Purchasers (LLSPL).  

Obtaining the license is an important step in the development of both companies and confirms their readiness to meet the highest regulatory standards introduced into Bulgarian legislation in implementation of the European framework for the management of non-performing loans, company management commented.

As licensed entities, DCA and DCA Management will continue to provide loan servicing services, including the collection and recovery of outstanding payments, communicating with borrowers, renegotiating the terms of loan agreements, handling complaints, and performing all other activities provided for in the applicable legislation.

“Receiving this license is a recognition of our team’s long-standing professionalism and the high standards we uphold in our daily work. This is a natural next step in the company’s development and further proof of our commitment to transparency, regulatory compliance, and responsible credit portfolio management. “We continue to invest in sustainable processes and innovative solutions for the benefit of our partners and clients,” commented Zornitsa Bankina, CEO of DCA.

With this license, the companies reaffirm their position as a reliable and responsible participant in the credit receivables management and servicing market in Bulgaria and will continue to conduct their business in full compliance with regulatory requirements and European best practices.

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